Frequently Asked Questions
Everything you need to know about shopping with Jcardiecast.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your materials sustainably sourced?
At Jcardiecast, we are committed to ethical fashion. We work closely with suppliers who prioritize organic fabrics and fair labor practices.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.